Please visit the Rykneld Homes website or contact them directly at Contact Rykneld Homes - Rykneld Homes.
Rykneld Homes is responsible for the management, maintenance and improvement of around 7,600 properties and the neighbourhoods in which they are located on behalf of North East Derbyshire District Council.
Housing Ombudsman
The Housing Ombudsman Service is set up by law to look at complaints about housing organisations. The service is free, independent and impartial.
The Housing Ombudsman resolves disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities).
Residents and landlords can contact the Housing Ombudsman at any time for support in helping to resolve a dispute.
It is mandatory for all local authorities and registered social housing providers to be members of the Ombudsman Scheme.
Rykneld Homes Limited deals with tenant dissatisfactions on the Council’s behalf under their complaints procedures in line with the Housing Ombudsman Complaint Handling Code, to view the code visit the Housing Ombudsman website Complaint Handling Code | Housing Ombudsman Service (housing-ombudsman.org.uk).
For further information view Rykneld Homes website Compliments, Comments or Complaints - Rykneld Homes.